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The value of high quality assessment centres
in informing views and decisions about people’s capability and potential
is well-established. I have been at the forefront of creating and
implementing ‘best practice’ assessment centres for over 20 years. Most
of my projects are highly tailored, reflecting clients’ particular
contexts and leadership requirements. The centres I design include all
of the features shown in applied research to build more reliable, valid
and credible processes.
My approach is to develop a deep understanding of what is required
in each project: At a technical level this means making sure
that everyone involved has a working understanding of the
competencies or behaviours that differentiate excellent from
adequate, and competent from ineffective. It also means
ensuring there is clarity and integrity in the project as a whole -
for example,
in relation to issues such as what outcome data will be available to
whom, and it what context. So I work with clients at the dual levels of
making sure that projects are well set-up and managed, and taking take
of the technical, professional aspects.
One client I worked with famously talked
about their "Development Centre with a capital A", referring to the
common perception that 'Assessment' is a term with negative
connotations. My experience that the most important thing in
Assessment and Development Centres projects is to be clear and
transparent about what is being done and why. And if it’s done
well, with integrity and respect, people don't have a problem with
'Assessment'.
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"You were great at the centre the other week - You will definitely be
called on again! You were calm and professional; you fitted in well
with participants and colleagues. Your insights on candidates were
good and you produced well-written assessment reports."
MD, Assessment Consultancy - High Potential Assessment Centre
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